For nine decades Karl Wörwag GmbH & Co. KG (Stuttgart) has been developing and producing high-quality coatings for a wide range of industrial applications, e.g. vehicle exteriors and interiors, in the furniture industry and in mechanical and plant engineering. Lacquer systems from Wörwag convince through quality and their versatile applicability. In addition to its headquarters, the family-owned company has subsidiaries and agencies in Spain, South Africa, Switzerland, Poland, China and the USA.
Wörwag achieves the highest performance of its end products through careful production processes in conjunction with optimal manufacturing technologies and comprehensive quality assurance measures. Wörwag is certified according to DIN EN ISO 9001:2000, ISO 14001 and EMAS and, as a supplier to the automotive industry, also according to ISO/TS 16949:2002. The optical appearance of coatings under specific light conditions is examined in a colour observation room, so that later adjacent components on a product do not unintentionally differ in colour even under changing light conditions.
Since 2009, Wörwag has relied on the quality management system ConSense IMS ENTERPRISE. With an LDAP interface for connection to existing directory services, the Audit Management module and an Intranet interface for integration into the existing employee portal, Wörwag is in the process of redesigning the process landscape and documenting it electronically.
ConSense was selected from several competitors in an extensive evaluation. The Wörwag team with employees from the laboratory, production, training and further education, and quality management initially filtered out three competitors from a list of numerous providers for the final selection process. In the systematic analysis, ConSense IMS was able to stand out with the maximum number of points in the criteria user-friendliness, manageability and functional scope. The Wörwag team was particularly impressed by the personalisation, audit management, database system, archiving/versioning of documents and search logic.
Today, approximately 500 employees or posts work with ConSense IMS ENTERPRISE, i.e. almost every employee has access to the intranet via his personal account or via a department account. The evaluation process and the quality management system ConSense IMS were presented by the quality officer at the DGQ (Deutsche Gesellschaft für Qualität e.V.) in Stuttgart after the installation during a lecture event.
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