General Terms and Conditions of the ConSense GmbH
Since February 1, 2019 transactions with customers of ConSense GmbH are carried out on the basis of the GTC of BITKOM in version 2.1, which is based on recommended conditions of the German Association for Information Technology, Telecommunications and New Media (Bundesverband Informationswirtschaft, Telekommunikation und Neue Medien e. V.; BITKOM), which have been approved by the Federal Cartel Office.
System of the GTC of ConSense GmbH
a) Modular System
The General Terms and Conditions of ConSense GmbH represent a modular system according to the templates of BITKOM. This modular system consists of a general "Basic Module" - the General Terms and Conditions of Contract (AV BITKOM) - and specific "Service Modules" (contract types). The AV BITKOM Basic Module regulates cross-cutting issues (such as liability and performance disruptions) for all Service Modules in the same way. The Service Modules and their specific controls are based on the Basic Module, so Service Modules cannot be used alone, but only the Basic Module and the respective Service Module can be combined.
b) Abbreviations
The abbreviations of the individual documents of the GTC of BITKOM are listed and explained below:
Basic Module
AV BITKOM - General Terms and Conditions of Contract
Service Modules (contract types)
VÜ BITKOM - General Terms and Conditions of Contract for the Leasing of Software (Purchase)
VES BITKOM - General Terms and Conditions of Contract for the Creation of Software
VPS BITKOM - General Terms and Conditions for the Maintenance of Standard Software
DL BITKOM - General Terms and Conditions of Contract for Services
WV BITKOM - General Terms and Conditions of Contract for Contracts of Work
VM BITKOM - General Terms and Conditions for the Leasing of Hardware and Standard Software
SaaS BITKOM - General Terms and Conditions of Contract for the Use of Software over the Internet (Software as a Service)
Note: The english version of the GTC is a translation to facilitate communication with our business partners. However, the german version of the Bitkom Model General Terms and Conditions is always legally binding.
Here you can download the General Terms and Conditions of ConSense GmbH:
AV BITKOM - General Terms and Conditions of Contract.pdf
VÜ BITKOM - General Terms and Conditions of Contract for the Leasing of Software (Purchase).pdf
VES BITKOM - General Terms and Conditions of Contract for the Creation of Software.pdf
VPS BITKOM - General Terms and Conditions for the Maintenance of Standard Software.pdf
DL BITKOM - General Terms and Conditions of Contract for Services.pdf
WV BITKOM - General Terms and Conditions of Contract for Contracts of Work.pdf
VM BITKOM - General Terms and Conditions for the Leasing of Hardware and Standard Software.pdf
SaaS BITKOM - General Terms and Conditions of Contract for the Use of Software over the Internet (Software as a Service).pdf
Date: December 2025
Lighthouse Learning Terms of Use
ConSense GmbH (hereinafter referred to as "We") is the provider of the courses and creator of the materials and therefore the owner of the property rights, copyrights and trademarks associated with them.
1 Licence of use
Within the scope of the courses, you will receive a time-limited license to use the released materials (video tutorials).
You may not make permanent copies of the materials; use the materials for commercial purposes or for public display; or give or give access to the materials to any other unauthorised person.
2 Disclaimer
The training materials are carefully prepared by us. However, we do not warrant that any of the materials on the website are accurate, complete or current.
Nor can we guarantee its suitability for any particular purpose or success.
3 Errata and revisions
The materials could include technical, typographical, or photographic errors.
They are also intended to be revised and adapted as necessary.
We may therefore make changes to the materials at any time. This does not imply any claim that the materials will be adapted or updated.
However, as we strive to constantly improve the content and use, your feedback, criticism and experience reports are expressly welcome.
4 Changes to the terms of use of the website
These Terms of Use are subject to change without notice. By using this website, you agree to the then current version.
Date: December 2025